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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A popup will show up. It includes thorough info about all the actions that you can perform on the given page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of instructional video clips explaining how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a glance at our comprehensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our excellent team of support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you submit will be replied to within 1 hour (the average trouble ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 183427

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com